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New Silver Cross Portal Gives Patients 24/7 Access to Electronic Health Records

New Lenox, IL (March 4, 2014)—Silver Cross Hospital has launched a patient portal. The portal, called MYSilverCross, is a secure website that interfaces with the hospital’s electronic health record and provides patients 24-hour access to the following limited personal health information within 36 hours after discharge. 


  • Select Lab Results:  Patients will have the ability to view all or components of the following lab profiles:  CBC, Blood Type, CMP, BMP, TSH, T4,T3, Lipid Profile, UA, Urine Culture, Vitamin D, HgbA1c, and PSA
  • Discharge Summary Documents:  Patient Education, Follow-up, and Discharge Orders
  • Medications:  Home and Prescribed at Discharge
  • Immunizations
  • Allergies
  • Health Problems
  • Visit Care Summaries: Continuity of Care Documents

“The Physician Advisory Committee, led by Dr. Rick Singh, Medical Director of Clinical Infomatics, and the Medical Executive Committee provided input with respect to the content,” said Dr. Christopher Udovich, Silver Cross Chief of Staff.

Patients can also view their scheduled appointments, request new appointments (Lab and Radiology only), and request to modify and/or cancel appointments through MYSilverCross.

MYSilverCross Access
Only emergency, obstetrical (prenatally), and inpatients will be invited to participate in MYSilverCross as part of the registration process; although patients can register for an account anytime during their inpatient stay with assistance from the Guest Services staff. 

“We plan to offer access to other patient populations in the future,” states Mary Bakken, Executive Vice President and CEO. 

Those patients that say “YES” they would like access will be sent an email invitation with instructions on how to complete registration and activate their account.  Once the personal account has been activated, patients can log into MYSilverCross at anytime through the Hospital’s website at  Parents will have access to their child’s MYSilverCross account until the child’s 18th birthday, than the patient will be offered his/her own portal access at the next inpatient or emergency registration.  Silver Cross will provide proxy to patient’s family members or legal guardians if specifically requested and the patient consents.

Meeting Meaningful Use Criteria
Providing patients with access to their electronic medical records is a requirement for the Center for Medicare and Medicaid’s Meaningful Use financial incentives program.   In order for Silver Cross to meet the Meaningful Use Objective for Stage 1, more than 50% of all unique patients discharged from our inpatient or emergency departments during the reporting period must be invited to participate in the use of the patient portal. To meet Meaningful Use Stage 2, more than 5% of these patients must activate their MYSilverCross account to view, download or transmit information during the reporting period. 

If patients have questions, they can contact a 24-hour support line at 1-877-621-8014 or the Medical Records Department at (815) 300-7505.

About Silver Cross Hospital
Silver Cross Hospital is a not-for-profit health care provider serving Will County and southwest suburban communities since 1895. Silver Cross has been recognized as a Thomson Reuters 100 Top Hospitals National Award winner for seven consecutive years and as a Hospital of Choice by the American Alliance of Healthcare Providers. With over 3,500 employees, physicians and volunteers, Silver Cross operates a new 289-bed acute care hospital at I-355 and Route 6 in New Lenox and 8 satellite facilities providing outpatient services and physician offices. To learn more about Silver Cross Hospital or a referral to a physician on staff, visit or call 1-888-660-HEAL (4325).  Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care.  These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.


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Located at 1900 Silver Cross Blvd., New Lenox, IL 60451   Main Phone (815) 300-1100

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