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Silver Cross Named 100 Top Hospital 7th Straight Year

Less than 2% of All Hospitals Recognized for Overall Organizational Performance

Joliet, IL (March 28, 2011)—For the seventh straight year, Silver Cross Hospital was today named one of the nation’s 100 Top Hospitals by Thomson Reuters Healthcare, a leading provider of information and solutions to improve the cost and quality of healthcare.    The award is given to hospitals that have achieved excellence in clinical outcomes, patient safety, patient satisfaction, financial performance and operational efficiency.  Silver Cross is the only hospital in Illinois to win the award every year for the past 7 years.

“Lots of hospitals are regularly evaluated against a broad range of high performance standards but only 100 make this prestigious list—that’s less than 2% of all the hospitals in the entire country,” said Jim Roolf, Chairman of the Silver Cross Board of Directors.  “The confidence, care, and compassion provided by the hospital’s doctors, nurses, clinicians, employees and volunteers are the reasons why we are a 100 Top Hospital 7 years in a row.  It’s their dedication and outstanding performance that makes Silver Cross one of the best places to receive care—not only in the Chicago area, but in the nation.”

According to Thomson Reuters Healthcare, only 4 hospitals in the United States have been recognized as a “100 Top Hospitals” winner for the last 7 consecutive years.  And only 40 of the nation’s hospitals have received the award 7 or more times. 

What makes Silver Cross a 100 Top Hospital? Check out our YouTube videos.

An Important Award
The 100 Top Hospitals National Award winners demonstrate that high-quality patient outcomes can be achieved while improving efficiency.  The Award looks at hospital-wide performance and is based on objective data that measures excellence across 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study has been conducted annually since 1993.  

 Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals programs at Thomson Reuters says this year's 100 Top Hospitals Award winners have delivered exemplary results, despite volatility from healthcare reform.  “The leadership teams at these organizations have dealt with enormous ambiguity, yet remained focused on mission and excellence across the hospital which drove national benchmarks to new highs.”

According to Chenoweth, “If all Medicare inpatients received the same level of care as those at the 100 Top Hospitals including Silver Cross more than 116,000 additional patients would survive each year and about 197,000 patient complications would be avoided annually.  In addition, the average patient stay would decrease by nearly half a day and expense per adjusted discharge would drop by $462.  If the same standards of care were applied to all inpatients, the impact would be even greater.”

To conduct the 100 Top Hospitals study, Thomson Reuters researchers evaluated nearly 3,000 short-term, acute care, non-federal hospitals. They used all public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare.  Hospitals do not apply, and winners do not pay to market this honor.

“At Silver Cross, we see it is part of our mission and unrivaled passion to deliver higher quality care,” said Paul Pawlak, President and CEO of Silver Cross Hospital.  “This award means that Silver Cross Hospital has higher survival rates, less complications, a safer environment and higher patient satisfaction.”

For more information about the 100 Top Hospital awards, visit

Relocating 100 Top Hospital Care
In the next year, Silver Cross staff will be taking this ‘100 Top Care’ and relocating it to a brand new, state-of-the-art facility opening Feb. 26, 2012 at I-355 and Route 6 in New Lenox.  With construction more than 85% complete, the impressive 6-story hospital is being built to help patients heal faster.  Patients will benefit from large, private rooms, natural lighting, a quiet environment, cheerful yet calming colors, and more care at the bedside care.  In the new hospital there will also be dedicated areas for family and friends so they can be more involved in the care of their loved one.  Patients and families will also benefit from expanded services through partnerships with renowned academic centers including Children’s Memorial, the Rehabilitation Institute of Chicago, and most recently, the University of Chicago Medical Center.  

“When the 2-story cancer center opens after the replacement hospital in spring of 2012, patients will soon have the best of both worlds,” said Pawlak. “The Cancer Center will provide patients and their families with convenient access to University of Chicago Medical Center’s specialists and advanced therapies in a brand new facility close to home.”   

Click here to  learn more about the Silver Cross Replacement Hospital.  Regular updates are also available on Facebook and Twitter.  For a referral to a physician on staff at Silver Cross Hospital, call 1-888-660-HEAL (4325).




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