News

Silver Cross Recognizes “Top Docs” for Outstanding Patient Satisfaction

24 Physicians Rank in the top 1% of hospitals nationwide 

New Lenox, IL (August 8, 2012)-- Silver Cross recently recognized 24 physicians on the hospital’s medical staff for outstanding patient satisfaction from April 2011- through March 2012.

 “The Top Docs ranked in the top 1% compared to all other physicians throughout the country,” says Paul Pawlak, President/CEO of Silver Cross Hospital. “It is because of the service and care these doctors provide, Silver Cross has been recognized as a Thomson Reuters 100 Top Hospitals National Award winner for seven consecutive years.”

According to our patients, these doctors rank in the Top 1% in the country for patient satisfaction: 

 In addition, these doctors rank in the Top 10% in the country for patient satisfaction:  

Silver Cross regularly surveys all patients at the hospital and benchmarks its performance against over 2,000 hospitals using the Press Ganey patient satisfaction process.  As part of the survey, patients are asked to rank their physician on several indicators including the time the physician spent with the patient, the physician’s concern for patients’ questions and worries, how well he/she kept the patient informed, friendliness and courtesy of the physician, and the skill of the physician. 

For more information about these or any other physicians on staff at Silver Cross, visit www.silvercross.org or call 1-888-660-HEAL (4325).  Physicians on Silver Cross Hospital’s Medical Staff provide care to patients in Will, Grundy and Southwest Cook County.  These specialized and highly trained physicians are not employees of Silver Cross Hospital. They determine independently, based on their training and experience, the appropriate medical care for each patient.  Their services are separate from the charges for hospital facilities and support staff and are billed separately by the physician or medical group with which the physician is affiliated.  

About Silver Cross Hospital

Silver Cross Hospital is a not-for-profit health care provider serving Will County and southwest suburban communities since 1895. Silver Cross has been recognized as a Thomson Reuters 100 Top Hospitals National Award winner for seven consecutive years; one of America’s Most Customer Friendly Hospitals by the American Alliance of Healthcare Providers and was honored with an “A” Hospital Safety ScoreSM by The Leapfrog Group. With over 2,900 employees, physicians and volunteers, Silver Cross operates a 289-bed acute care hospital and 10 satellite facilities providing outpatient services and physician offices and recently opened a state-of-the-art replacement hospital on February 26, 2012 at I-355 and Route 6 in New Lenox. To learn more about Silver Cross Hospital or a referral to a physician on staff, visit www.silvercross.org or call 1-888-660-HEAL (4325).