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Silver Cross Home Health Ranked Among the Top 25% of Providers in the Country for the 5th Year in a Row

New Lenox, IL (Nov. 15, 2012)- Silver Cross Home Health announced that it has been named a Top Agency of the 2012 HomeCare Elite, a compilation of the top-performing home health agencies in the United States. Now in its seventh year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance. 

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum,” said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. “Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Silver Cross Hospital on being recognized as a top home care agency.” 

home-health-team_newsDonna Yack, Director of the Continuum of Services and Home Health Care at Silver Cross Hospital credits strong dedication to teamwork and high quality standards with the company’s ability to rank as one of the HomeCare Elite. She said, “Silver Cross is thrilled to be recognized for the fifth year in a row for our quality successes which are a direct result from our dedicated team of Home Health professionals. By continuing to enhance the quality of home healthcare we provide to our patients, we can ensure to deliver the best healthcare experience to our patients in the comfort of their own homes.” 

“HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth. 

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at www.nationalresearch.com

About Silver Cross Home Health

Silver Cross Home Health, an affiliate of Silver Cross Hospital, offers comprehensive in-home services for patients who are ready to complete their recovery in the comfort of their own homes. Our expert staff provides a full range of skilled services including wound care, catheter care, infusion therapy, disease and medication management. Also included in our scope of services are physical, occupational and speech therapy.  When therapy is incorporated into the patient’s plan of care, an improvement in the patient’s functional and safety status as well as a marked independence relating to their activities of daily living is often evident. Staff carefully monitor the patient’s progress, identify and report any condition changes to the patient’s physician. Patients and their caregivers are taught how to manage the patient’s healthcare needs independently which allows the majority of Silver Cross Home Health patients to remain in their home after the patient’s individual goals have been met.  Silver Cross Home Health is Medicare Certified, licensed by the Illinois Department of Public Health and the first home health agency in the area to be accredited by the Joint Commission for Accreditation of Healthcare Organizations. Silver Cross Home Health is also a member of the National Association of Home Care and the Illinois Home Care Council. For more information, call (815) 300-7124 or visit www.silvercross.org

About National Research Corporation and OCS HomeCare

OCS HomeCare is a product of National Research Corporation. For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders. 

Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

For more information, call 800-388-4264, write to This email address is being protected from spambots. You need JavaScript enabled to view it. , or visit www.nationalresearch.com

About DecisionHealth®

For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit www.decisionhealth.com or call 877.602.3835.

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Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care.  These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.