Silver Cross Hospital

The way you should be treated.™

My SilverCross

Technical Support Specialist

Category: Non-Nursing
Department: Information Technology
Shift: Days
Location: Silver Cross Hospital
New Lenox, IL 60451
Job Type:
Job Description:

Responsible for planning, management, and maintenance of all equipment in the corporation’s LAN and WAN, Storage Area Networks (SANs), Windows Server and Desktop Operating Systems environments. 

Responsible to ensure documentation is maintained for new equipment installed, new sites, and changes to network configuration.  Ensures inventory of all network, server, and SANs equipment, PC hardware and software, MAC addresses, and domain names and IP addresses are maintained. 

Responsible for the project planning, coordination, and performance of services related to the installation, repair, and preventive maintenance of networking, servers, SANs, data processing computers, peripherals, terminals, printers, and related equipment. 

Responsible for the coordination and performance of services related to the installation, repair, and preventive maintenance of network equipment, servers, and SANs.

Job Qualifications:

Bachelors Degree in Business Administration, Computer Science or other Health Care profession. CCNA and/or MCSE is preferred.

15 years of professional IT experience. 10 or more years of LAN/WAN support experience. Experiencing working with AT&T or other carriers on WAN solutions. Working knowledge of Cisco Nexus 5000 and 7000 is a plus. Working knowledge of MS Windows Desktop and MS Windows Server Operating Systems. Working knowledge of Firewall technology. Working knowledge of Cisco (VoIP) telephony systems is a plus. Understanding of Security Management Systems. Understanding of Storage Area Networks, Administration experience is a plus. Must be teamwork-oriented with the ability to work in groups or individually. Must possess good verbal and written communication skills. Experience planning and managing IT projects. Ability to install, use and interpret LAN/WAN monitoring software. Working knowledge of Internet/Intranet concepts. Knowledge in network design, installation and maintenance. Knowledge in systems migration and integration, host connectivity, systems upgrades and optimization.


  • Ensure a Jolly Holiday by Avoiding a Christmas Tree Fire

  • Area residents donate knitted items for cancer patients at Silver Cross Hospital

  • Childerguild Raises over $186,000 for Silver Cross at Annual Ball


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Located at 1900 Silver Cross Blvd., New Lenox, IL 60451   Main Phone (815) 300-1100

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Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care.  These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.