Silver Cross Hospital

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Privacy Policy

Privacy Policy

Introduction/Commitment
Silver Cross Hospital is dedicated to serving the health care needs of our patients, their families and the surrounding communities. Silver Cross Hospital is also committed to protecting the privacy of all visitors to its website. Our goal is to maintain compliance with the highest standards of website privacy so our visitors may comfortably and safely use our website for a variety of health care information and service needs.

Our website, www.silvercross.org, is developed by DCI Interactive. Our postal address is Silver Cross Hospital, 1900 Silver Cross Blvd., New Lenox, IL 60451. For questions or concerns about Silver Cross Hospital’s website, we welcome you to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. , or by telephone at 815.300.1100, from 8:00 a.m. to 4:30 p.m. Central time, Monday through Friday, except on holidays.

What Information Do We Collect?
How Will We Use the Information?
Our system routinely collects information about origin and site navigation of website visitors. This information is used to assist us in determining use patterns for website functions, visitor preferences and determining future website enhancements. We do not acquire or link any personal data on visitors unless that information is submitted as part of a request for service or information, such as requesting an appointment or register for a class.

Who is Collecting the Information?
The only people using aggregate website information are Silver Cross employees, in particular our web team. If a visitor submits additional identifying information (as noted above), that information is available only to the Silver Cross Hospital staff that will be involved in implementing the requested activity.

Cookies and Other Technologies
We collect the anonymous information we mentioned above through the use of various technologies, one of which is called “cookies.” A cookie is an element of data that a Web site can send to your browser, which may then be stored on your hard drive. Cookies may last for only a single session or may span multiple sessions. Our Web site only uses single session cookies. [NOTE: “Remember Me” requires a persistent cookie]. We also use cookies throughout the private sections of our Web site in order to prevent security breaches as well as to track user activity. Finally, cookies are employed in such applications as shopping carts, continuing education, or other applications that require the storage of user data from one screen to the next.

Your Consent
By using our website, you consent to the collection and use of information discussed above by Silver Cross Hospital. Changes in this policy will be posted on this page so that you may always be aware of what information is being collected, how it is being used, and under what circumstances it is being disclosed.

With Whom Will the Information be Shared?
Silver Cross Hospital does not sell, share or release any information about website users to any third parties, unless requested to do so by that user. Personal information about individual website users, as submitted as part of a service or information request, will not be shared in any way without specific consent from the user. However, we may disclose information when legally compelled to do so.

Consumer Choices
Personal information about website users is collected only as part of a request for service. If information is required in order to provide a service, the website user will be informed as to which information is optional and which information is essential for receipt of the service. Users have the option of asking that personal information be removed from our site once service has been completed. Users also have the choice of ending any subscription or request for information by submitting a cancellation to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Users may disable “cookies” through their browser or Internet Service Provider.

E-Mail Security
The Silver Cross Hospital website offers opportunities to communicate with some programs by e-mail. Because normal e-mail is not encrypted, the possibility exists that unauthorized individuals may intercept e-mail messages with Silver Cross Hospital. Silver Cross Hospital is not responsible for privacy of e-mail messages except those in our system.

Information sent by e-mail to Silver Cross Hospital will be accessed by Silver Cross Hospital staff as necessary to complete the function requested by the website user. The servers on which we store information are kept in a secure environment, behind a locked door, and are protected electronically from access by unauthorized individuals.

Health Care Links
Silver Cross Hospital provides links to a variety of other sites for your convenience. We are not responsible for the material available on those sites as well as any information collected. For more information, please read the privacy statements or contact the Webmaster at those individual websites.

Corrections
All information submitted to Silver Cross Hospital may be reviewed and changed. In order to review or change your information, contact the Silver Cross Webmaster at This email address is being protected from spambots. You need JavaScript enabled to view it. .

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Located at 1900 Silver Cross Blvd., New Lenox, IL 60451   Main Phone (815) 300-1100

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Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care.  These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.