A Proud History of Caring
Generation after generation, families like yours have depended upon Silver Cross Hospital to care for you and your loved ones. Our commitment goes back to Thanksgiving Day in 1895 when the Will County Union of King’s Daughters and Sons opened the doors to a 33-bed hospital in Joliet. They named it Silver Cross, after their emblem - the Maltese cross. They made a promise to provide quality healthcare with compassion for the citizens of Will County and surrounding communities. More than a century later, we remain true to that promise.
Partnerships with Renowned Specialists
As the needs of the community grew, so did Silver Cross—in both size and stature. Services rapidly expanded, evolved and increased in complexity. To better serve you and your family, we partnered with many of the leading medical experts in Chicago, including:
Silver Cross is also home to the Midwest Institute for Robotic Surgery, the largest robotic surgery program in the Chicago area. Surgeons from around the world train with our team.
At Silver Cross, we pride ourselves on delivering unrivaled care to every patient, every time. Our commitment to safety, quality and patient experience has earned us numerous national awards over the years.
We first achieved national prominence when we were recognized as one of the nation’s 100 Top Hospitals in 2004—an accomplishment that we've repeated 8 times—most recently in 2020. What's more, we've been acknowledged as one of American’s Friendliest Hospitals and one of the nation's safest hospitals by earning Straight A’s for patient safety from the Leapfrog Group. In 2017, Silver Cross received 5 Stars from the Centers for Medicare & Medicaid (CMS).
Expansive Healthcare Campus
The mission of providing quality healthcare continues today with a remarkable 300-bed replacement hospital, which opened in 2012. All patient rooms are private—accommodating today’s medical technology and ultimately reducing unnecessary transfers and the risk of infection and injury. The hospital’s unique design creates efficiencies between departments and promotes an environment that helps patients heal faster. Our 129-acre New Lenox campus includes several medical buildings with physician offices and outpatient services, the Carolyn J. Czerkies Pavilion—home to UChicago Medicine Comprehensive Cancer Center at Silver Cross, and an ambulatory surgery center, and Silver Oaks Behavioral Hospital.
Over the years, Silver Cross has developed an extensive ambulatory network throughout the region that includes five satellite facilities with physician offices and outpatient testing and physical therapy. Silver Cross also operates a 24/7 freestanding Emergency Care Center in Homer Glen and an Urgent Care center in Joliet.
Patient-Family Centered Care
We use evidence-based design principles proven to help patients heal faster. In fact, our hospital’s design allows us to enhance how we deliver care to our patients and gives us the opportunity to incorporate family members into the healing process. But as the patient, you choose how much involvement you desire.
This concept, called Patient-Family Centered Care, isn’t new to healthcare or to Silver Cross; we’ve always been focused on providing award-winning quality care, excellent service and state-of-the-art facilities to provide an even better experience for you and your family.
Patient-Family Centered Care revolves around four core concepts:
- Respect and dignity. We listen to and honor your perspectives and choices. In fact, we incorporate your knowledge, values, beliefs and cultural backgrounds into the planning and delivery of your care.
- Information Sharing. We communicate and share complete and unbiased information with you in ways that are affirming and useful. You and your family receive timely, complete, and accurate information so that you can effectively participate in care and decision-making.
- Participation. We encourage you and your family to participate in care and decision-making at the level they choose.
- Collaboration. We involve patients and families in developing policies and programs; facility design; professional education; as well as in the delivery of care.
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