Oncology Insurance and Billing Questions

A Financial Counselor is available near the check-in desk at the Silver Cross Cancer Center to answer any financial or insurance-related questions you may have.

Services include:

  • Answering questions related to insurance coverage, benefits, and billing issues
  • Educating you and your loved ones about treatment-related financial obligations
  • Sharing information on financial assistance policies and payment assistance programs
  • Estimating out-of-pocket costs and/or co-pays for treatment
  • Determining copay assistance programs available for your treatment

For more information, please call our Oncology Financial Counselor at (815)300-5824.

Contact Us

To request an appointment, call (815) 300-1400.

Related Locations

Upcoming Classes & Events

  • Apr
    16
    Thursday
    7:00 PM - 8:30 PM
    This is a support group that is open to families who have experienced the loss of a child through any stage of pregnancy, stillbirth, or infant death.
  • Apr
    19
    Sunday
    8:00 AM - 12:00 PM
    Participants will receive instruction from the Birthing Center staff on breathing, relaxation and floor exercise techniques in this class. Class is approximately 4 hours and includes a tour of the birthing center. Classes held in the Conference Center, lower level of Pavilion A.
  • Apr
    21
    Tuesday
    5:00 PM - 6:00 PM
    Join general surgeons Laura Ragauskaite, M.D. (left below), and Lauren Ghee, M.D., for a live, interactive session exploring the latest advancements in breast cancer and benign breast disease. They’ll offer clear, accessible explanations of diagnostic pathways, treatment options, surgical approaches, risk factors, and what patients can expect throughout their care journey. This event is designed to empower individuals with reliable information in a supportive, conversational setting.
  • Apr
    23
    Thursday
    9:00 AM - 1:00 PM
    Advanced Cardiovascular Life Support (ACLS) for Healthcare Providers
  • Apr
    23
    Thursday
    5:00 PM - 6:00 PM
    Join Dr. Kamran Ayub, expert gastroenterologist, and Dr. Reza Gamagami, renowned general and robotic surgeon, for an expert-led session exploring modern approaches to diagnosing and treating hiatal hernia and gastroesophageal reflux disease (GERD). This lecture highlights evolving surgical and endoscopic techniques, updated clinical guidelines, and strategies for long-term symptom control.
  • May
    4
    Monday
    6:00 PM - 10:00 PM
    Basic Life Support (BLS) for Healthcare Providers
  • May
    7
    Thursday
    11:00 AM - 12:00 PM
    Join the Diabetes Care and Education Specialists at Silver Cross Hospital for a 1-hour class on preventing Diabetes. Learn about Prediabetes, Lifestyle Modifications to help Prevent Type 2 Diabetes, Healthy Eating Tips and Exercise Ideas!
  • May
    7
    Thursday
    6:00 PM - 8:00 PM
    Learn the basics of breastfeeding including establishing a good milk supply, avoiding difficulties, using breast pumps, and more.

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Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.