Emergency or Primary Care

woman with a coldWhen Should You Go to Your Primary Care Doctor?

Many health problems and medical conditions don’t require a trip to the emergency department. For example cold and flu symptoms, minor cuts and sprains and other conditions can often be treated in your doctor’s office. You’ll receive the same great care and save time and money over a trip to the Emergency Department.

  • You’ll likely have a much lower co-pay (but always check with your plan for actual costs).
  • You may experience shorter wait times or be able to get in right away.
  • Your personal doctor, who knows you and your health history, is the best person to ensure you receive the right care at the right time from the right providers.
  • Morning, evening and weekend office hours make getting care more convenient.

When Should You Go to the Emergency Department?

Always call 911 first if you feel your condition is life-threatening. If you visit the Silver Cross Emergency Department, we’ll notify your doctor of your visit. He or she will also have access to your medical records.

You should go to the Emergency Department immediately if you experience any of the following:

  • Shortness of breath or difficulty breathing
  • Chest pain
  • Sudden inability to speak, see, walk or move
  • Open wound fractures
  • Fainting or dizziness
  • Sudden numbness or weakness
  • Bleeding that cannot be stopped
  • Abdominal pain - especially intense localized pain
  • Fever with convulsions
  • Confusion or changes in mental status
  • Coughing or vomiting blood
  • Severe headache or head injury, especially if the individual is on aspirin or blood thinners
  • Blood in the urine
View the flyer "When Should I Go to the Emergency Department"

Experiencing Heart Attack Symptoms

Please call 911 immediately.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.