Where should I go for Care?

When illness, accidents, and injuries happen, where should you go for care? The answer depends on the seriousness and type of illness. Generally speaking,

  • Call your doctor’s office first during regular business hours and after hours.

  • Silver Cross Urgent Care Centers and Hedges Clinic Urgent Care have extended hours and same-day appointments when your doctor’s office is closed.
    Be sure to verify that your insurance plan covers care received at these locations before seeking care. You may also want to contact your doctor for more information.

  • The emergency department is for very serious or life-threatening problems.

When you need Care:

Girl with scraped kneeDoctor’s Office

For most problems, you should call your doctor first.*

You get the best care when you see your regular health care provider. He or she knows you and your medical history. Your personal doctor can also help you better manage your health over time. Unless you have a life-threatening emergency, always start with your doctor’s office or clinic.

To find a physician, visit www.silvercross.org.

Urgent Care 

If your doctor’s office is closed, visit Urgent Care.*

Urgent Care provides care for medical problems that are not life-threatening that may become worse if left untreated or if care is delayed.

You should go to Urgent Care for:

  •  Common illness such as colds, flu, earaches, sore throats, migraines, high blood pressure, fever and rashes
  •  Minor injuries such as sprains, bruises, cuts, back pain, minor broken bones or eye injuries

After Hours Care:

Silver Cross Urgent Care-Opening in March 2020

1851 Silver Cross Blvd., Suite 100, New Lenox

Silver Cross Urgent Care

1051 Essington Rd., Suite 100, Joliet
815-300-CARE
Monday-Friday ...... 5 p.m. - 9 p.m.
Saturday .................. 9 a.m. - 3 p.m.

Hedges Clinic Urgent Care

222 Colorado Ave., Frankfort
815-469-2123
Monday, Tuesday, Thursday, Friday ....... 6 p.m. - 9 p.m.
Wednesday ........................................... 2 p.m. - 9 p.m.
Saturday ............................................... 1 p.m. - 6 p.m.
*Hours subject to change.

Emergency Care

Visit the ED for very serious or life-threatening problems.

Hospital emergency rooms are not the right place to go for chronic problems or minor injuries and illnesses.

For your convenience, Silver Cross operates emergency departments in Homer Glen and New Lenox.

Hospital Emergency Department

1900 Silver Cross Blvd.
New Lenox
(815) 300-1032

Homer Glen Emergency Care Center

12701 W. 143rd St.
Homer Glen
(708) 364-6004

URGENT CARE

EMERGENCY DEPARTMENT

High-quality care

Lower copays

Shorter wait times

Extended weekday and weekend hours

Extended holiday hours

Open 24 hours

*Verify the hours your doctor's office is open before you need care.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.