Patient & Family Information

Welcome to Silver Cross Hospital! Whether you’re a patient or visitor, your health, safety and comfort are our top priorities! In this section, you’ll find helpful information you need before coming to the hospital, including how to prepare for your stay or visit, including what health plans we accept, how to schedule appointment online and our visiting hours and policy.

Free Valet Parking

For your convenience, Silver Cross offers FREE valet parking at several of our entrances. 

• Main Entrance: Monday through Friday, 5:30 a.m. to 8 p.m. and weekends, 8 a.m.to 4 p.m. (closed on holidays)
• Outpatient Testing Center: Monday through Friday, 7 a.m. to 3:30 p.m. (closed weekends and holidays)
• Pavilion A & B: Monday through Friday, 8 a.m.to 5:30 p.m. (closed weekends and holidays)
• Carolyn J. Czerkies Pavilion/Cancer Center: Monday through Friday, 7:30 a.m. to 3 p.m. (closed weekends and holidays)

We look forward to serving you, and we strive to provide a warm, welcoming experience for every guest who walks through our door.

10 Health Questions You Should Know

Patients who ask questions and make sure they understand the answers tend to receive more timely, accurate diagnoses and have better outcomes. 

1. What is this test for?
2. When will I get the results?
3. How do you spell the name of that drug?
4. Are there any side effects?
5. Will this medicine interact with medicines I'm already taking?
6. Why do I need this treatment?
7. Are there any alternatives?
8. What are possible complications?
9. Which hospital is best for my needs?
10. How many times have you performed this procedure?

You Play a Vital Role in Your Diagnosis and Care Plan

Your provider needs your help to make a safe diagnosis and care plan. Please download and complete this 5-question form and print a copy to bring to your next visit.