After Your Visit
Going home is an important milestone! Once you leave Silver Cross Hospital, it’s a good idea to understand how the MySilverCross patient portal works and how to access your medical records. And, if you or a loved one needs additional care at home or support, Silver Cross has many services to meet your needs.
Silver Cross Home Health
Once you’re ready to recover in the comfort of your own home, Silver Cross Home Health offers a full range of in-home healthcare services. Our expert staff will assess your health status and provide skilled nursing services.
We offer the following services that are covered by Medicare:
- Skilled nursing services
- Care for congestive heart failure, diabetes and chronic obstructive pulmonary diseases
- Chronic disease management
- Infusion therapy
- Wound care
- Catheter maintenance
- Nutrition Instruction
- Post-operative care for orthopedics patients
- Physical, occupational and speech therapies
- Medication management
Silver Cross Mobile Integrated Health
Silver Cross Hospital has teamed up with several area emergency medical services (EMS) responders to launch a mobile integrated health program called Silver Cross Mobile Integrated Health to help chronically ill patients maintain better control of their health and avoid stressful and costly readmissions to the hospital.
Paramedics Come to Your Home
Through this first-of-its-kind program in Will County, area paramedics from seven participating fire departments respond to patients with chronic care needs right in their own homes – at no cost to the patient. What’s more, any participating primary care doctor, case manager, hospital-based doctor or emergency room doctor can request to have a Silver Cross patient with multiple chronic conditions and/or a recent joint replacement enroll in the program. The program is approved by the Illinois Department of Public Health.
How Silver Cross Mobile Integrated Health Works
Here’s how the program works: During a scheduled home visit, paramedics perform a physical exam, assessment and home safety check. They also provide patient education and medical care when appropriate, and even coordinate community resources if necessary. EMS providers work in close communication and collaboration with the partnering primary care doctor. And for continuity of care, all medical information is sent to Silver Cross to include in the patient’s electronic medical record.
For more information, contact Silver Cross EMS at 815-300-7130.
Lifeline Medical Alert Program
The Lifeline program provides medical alert services for millions of people age 65 or older to preserve independence and quality of life. By simply touching the Personal Help Button on a small device worn by the homeowner, a Lifeline representative immediately responds 24 hours a day, 365 days a year connecting the senior with the necessary help whether it be emergency services or a family member or friend.
If you need Lifeline services, call the Volunteer Services Office at (815) 300-7630.
At Silver Cross, our support groups bring together people with similar experiences, such as facing breast cancer, surviving stroke or losing a child.
If you need rehabilitation services after your hospital stay, you’ll be glad to know that Silver Cross Hospital has partnered with the world-renowned Shirley Ryan AbilityLab (formerly the Rehabilitation Institute of Chicago) for a full menu of rehabilitation care.
Shirley Ryan AbilityLab is world-renowned for both its clinical excellence as demonstrated by its ranking as the "#1 Rehabilitation Hospital in America" by U.S. News & World Report every year since 1991, as well as its innovative research programs in the areas of neural engineering, bionic medicine and robotics.
Nominate Your Nurse for a DAISY Award
The DAISY Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day. The DAISY Foundation was established by the family of J. Patrick Barnes after he died from complications of the auto-immune disease ITP in 1999. During his hospitalization, they deeply appreciated the care and compassion shown to Patrick and his entire family. When he died, they felt compelled to say "thank you" to nurses in a public way. Please say thank you by sharing your very detailed story of how a nurse made a difference you will never forget!