Coronavirus (COVID-19) Information

New Visitor Policy Effective August 11, 2021

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Updated Visitor Policy

* All non-COVID Silver Cross inpatients are allowed 2 designated visitors at a time for the duration of their inpatient stay effective Wednesday, August 11, 2021. Children under 16 years of age may not visit at this time.

Silver Cross Hospital is built on a model of patient-centered care, which includes and encourages the presence of visitors/support persons. To maintain patient, visitor and staff safety as well as promote patient healing, the following updates have been made to our visitor policy. These changes reflect the need for continued social distancing.

For a copy of our updated visitor policy, download this PDF now.

Screening

When entering Silver Cross, visitors must complete a health screening, receive a temperature check, and cleanse their hands with antibacterial foam. Any support person who screens positive will be unable to visit and will be directed to their primary care physician for guidance and care. Anyone with serious symptoms will be directed to the Emergency Department.

Young Woman with MaskMasking

All visitors 16 years of age or older coming into the hospital and/or hospital areas MUST wear masks and remain masked at all times and while in patient rooms without exception. 

If you do not have a mask, we will provide one. Visitors will be required to wear a mask that covers their nose and mouth upon entry and keep it on at all times while at the hospital without exception.

Food and Beverages

All visitor food must be consumed before entering the hospital and/or in the Seasons Dining Room on the lower level (while adhering to social distancing) to assure that a mask can be in place at all times in inpatient care and common areas. Visitors are allowed to bring drinks ONLY up to a patient room.

Lounges

To continue to support the benefits of social distancing, visitors are not able to gather in lounges or in the lobby at this time.

Emergency Department

At that time and until further notice, all non-COVID Silver Cross inpatients will be allowed only 2 designated visitors for the duration of their inpatient stay. Children under 16 years of age may not visit at this time.

If the patient is admitted, the 2 visitors will be directed to the main lobby by our Emergency Department staff to receive a visitor pass as the inpatient visitor policy allows and between the hours of 6 a.m. and 8 p.m.

Outpatient Services

At that time and until further notice, all non-COVID Silver Cross inpatients will be allowed only 2 designated visitors for the duration of their inpatient stay. Children under 16 years of age may not visit at this time.

They must remain in the designated waiting area at all times and be appropriately masked and socially distanced.

Procedural Services

At that time and until further notice, all non-COVID Silver Cross inpatients will be allowed only 2 designated visitors for the duration of their inpatient stay. Children under 16 years of age may not visit at this time. 

These individuals must remain in the designated waiting area at all times and be masked and socially distanced. If the patient is admitted as an inpatient, they may have 2 visitors at a time, provided they screen negative and are asymptomatic.

Labor & Delivery

At that time and until further notice, all non-COVID Silver Cross inpatients will be allowed only 2 designated visitors for the duration of their inpatient stay. Children under 16 years of age may not visit at this time. 

You are also allowed one certified doula who screens negative and is asymptomatic.

Children under 16 years of age may not visit at this time.

Neonatal and Pediatric Units

At that time and until further notice, all non-COVID Silver Cross inpatients will be allowed only 2 designated visitors for the duration of their inpatient stay. Children under 16 years of age may not visit at this time. 

Inpatient Units

At that time and until further notice, all non-COVID Silver Cross inpatients will be allowed only 2 designated visitors for the duration of their inpatient stay. Children under 16 years of age may not visit at this time. 

Visitors must screen negative for COVID-19 daily and must remain masked at ALL times while at Silver Cross, including while in the patient room. ICU and CVU visiting hours are 6 a.m. to 6 p.m. daily. All other inpatient visitation hours are 6 a.m. to 8 p.m. daily. Visitors must remain in the patient’s room (including for use of the patient’s bathroom) but will be allowed to go to the dining room for meal consumption while adhering to social distancing. If you need the nurse, please push the nurse call light or call the nurse’s phone number as indicated in the room.

We also ask visitors to turn in their visitor passes before exiting the building.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.