VISITOR Policy Effective May 9, 2022

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Updated Visitor Policy

Silver Cross Hospital's Updated Visitor Policy will go into effect beginning May 9, 2022, to maintain the safest possible environment for our patients and our staff. This policy will remain in effect until further notice.

Visiting Hours

ICU and CVU:  8 a.m. — 6 p.m.
All other units:  6 a.m. — 8 p.m.

Screening

When entering Silver Cross, visitors must complete a health screening, receive a temperature check and cleanse their hands with antibacterial foam. If you pass the screening, you will be issued a visitor pass. Any visitor who screens positive for COVID-19 will be unable to visit and will be directed to their primary care doctor for guidance and care. Anyone with serious symptoms will be directed to the Emergency Department. If you visit your loved one every day, you will be screened every day. A visitor pass lasts all day, but if you leave and return to the hospital on the same day, you will be screened again before being allowed into the patient’s room.

Mandatory Masking

All visitors five years of age or older coming into the hospital and/or hospital areas are encouraged to bring their own face mask (surgical mask perferred). If you do not have a mask, we will provide one. Visitors will be required to wear a mask that covers their nose and mouth upon entry and keep it on at all times while at the hospital without exception.

Food and Beverages

If visiting is permitted for your loved one (as described above), you may not bring food into their room. All visitor food must be consumed before entering the hospital and/or in the Seasons Dining Room on the lower level (while adhering to social distancing) to assure that a mask can be in place at all times in inpatient care and common areas. Visitors are allowed to bring drinks ONLY up to a patient room.

Emergency Departments - New Lenox, Homer Glen

Emergency Department patients who do not test positive for COVID-19 are permitted two designated visitors in the ER waiting room who screen negative and are asymptomatic. If the patient is admitted, the accompanying visitors will be directed to the main lobby by our Emergency Department staff to register as the inpatient visitor policy allows.

Young Woman with MaskEligible Visitor Ages

Intensive Care Unit, Procedural Care Unit, and Cardiovascular Unit: 12 and older
All other units: five and older

Outpatient Services

Outpatient Services patients may have two designated visitors accompany them for a test who screen negative for COVID-19 and are asymptomatic. The visitor(s) must remain in the designated waiting area at all times and be appropriately masked.

Procedural Services

Patients having a procedure or surgery on the Procedural Care Unit may have two designated visitors in the PCU waiting lounge who screen negative for COVID-19 and are asymptomatic. These individuals must remain in the designated waiting area at all times and be masked. If the patient is admitted, the accompanying visitors will be directed to the main lobby by our PCU staff to register as the inpatient visitor policy allows.

Adult Inpatient Nursing Units and Intensive Care Unit

All non-COVID-19 Silver Cross inpatients are allowed two visitors at a time who screen negative for COVID-19 and are asymptomatic. Visitors may switch out during the day, but only two visitors are permitted in the room at any given time.

Labor/Delivery

While in Labor and Delivery, patients may have two visitors at a time. Visitors may switch out during the day, but only two visitors are permitted in the room at any given time. Patients are also allowed one certified doula who screens negative for COVID-19 and is asymptomatic.

Neonatal and Pediatric Units

Each neonate and pediatric patient is allowed two visitors at a time. Visitors may switch out during the day, but only two visitors are permitted in the room at any given time.

For a copy of our updated visitor policy, download as a PDF.

Our Updated Visitors Policy will be in place until further notice for the safety of our patients, staff and the community.

Visitors must screen negative for COVID-19 daily, be asymptomatic, and remain masked at ALL times while at Silver Cross, including while in the patient room. Visitors must remain in the patient’s room (including for use of the patient’s bathroom) but will be allowed to go to the Seasons Dining Room or Café 1900 for meals. If you need the nurse, please push the nurse call light or call the nurse’s phone number as indicated in the room. We ask visitors to turn in their visitor passes before exiting the building.

Emergency Department

2 adult visitors in the ER waiting room who screen negative and are asymptomatic.

If the patient is admitted, the accompanying visitors will be directed to the main lobby by our Emergency Department staff to register as the inpatient visitor policy allows.

Procedural Services

Procedural Care patients may have 2 designated visitors in the Procedural Care Waiting Lounge during their procedure.

Labor & Delivery

Patients in LABOR AND DELIVERY may have 2 designated visitors. Visitors may switch out during the day,
but only two visitors are permitted in the room at any given time.

Newborn Nursery and Pediatric Units

Patients in the NEWBORN NURSERY may have 2 designated visitors throughout the duration of a patient’s stay. Visitors may switch out during the day, but only two visitors are permitted in the room at any given time. PEDIATRIC patients may have 2 visitors who must be parents or guardians.

Inpatient Units

2 adult visitors per day unless the patient has COVID-19. Visitors may switch out during the day, but only two visitors are permitted in the room at any given time.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.