NO-VISITOR Policy Effective December 30, 2021

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No-Visitor Policy In Place 

As COVID-19 cases continue to rise at an alarming rate within our community and at Silver Cross Hospital, we are implementing a No-Visitor Policy effective Dec. 30, 2021, to maintain the safest possible environment for our patients and our staff. This policy will remain in effect until further notice. 

NO VISITORS WILL BE PERMITTED IN THE FOLLOWING AREAS:
  • Inpatient Nursing Units
  • Intensive Care Unit
  • Emergency Departments—New Lenox and Homer Glen
  • Urgent Care Centers—New Lenox and Mokena

Pediatric patients and patients with altered mental status or communication difficulties may have 1 designated parent, guardian or significant other accompany them in the waiting and treatment areas. Special exceptions may be made by nursing unit managers or their designee based upon patient presentation or other needs, such as end-of-life care.*

PROCEDURAL CARE

Procedural Care patients may have 1 designated visitor in the Procedural Care Waiting Lounge during the procedure. However, if the patient requires admission, visitation is not permitted during the patient’s hospital stay.

LABOR/DELIVERY UNIT AND NEONATAL AND PEDIATRIC UNITS

1 designated visitor is allowed during the duration of a patient’s hospital stay.

OUTPATIENT SERVICES

1 designated visitor is permitted during a patient’s outpatient testing or procedure. If the patient is admitted to the hospital,visitation will not be permitted.

For a copy of our updated visitor policy, download this PDF now.

Our No-Visitor Policy will be in place until further notice for the safety of our patients, staff and the community.

*Permitted visitors (as described above) must screen negative for COVID-19 and remain masked at all times.

Young Woman with Mask
Food and Beverages

If visiting is permitted for your loved one (as described above), you may not bring food into their room. All visitor food must be consumed before entering the hospital and/or in the Seasons Dining Room on the lower level (while adhering to social distancing) to assure that a mask can be in place at all times in inpatient care and common areas. Visitors are allowed to bring drinks ONLY up to a patient room.

Emergency Department

At this time and until further notice, NO visitors will be allowed in the Emergency Department.

Pediatric patients and patients with altered mental status or communication difficulties may have 1 designated parent, guardian or significant other accompany them in the waiting and treatment areas. Special exceptions may be made by nursing unit managers or their designee based upon patient presentation or other needs, such as end-of-life care.

Outpatient Services

1 designated visitor is permitted during a patient’s outpatient testing or procedure. If the patient is admitted to the hospital, visitation will not be permitted.

Pediatric patients and patients with altered mental status or communication difficulties may have 1 designated parent, guardian or significant other accompany them in the waiting and treatment areas. Special exceptions may be made by nursing unit managers or their designee based upon patient presentation or other needs, such as end-of-life care.

Procedural Services

Procedural Care patients may have 1 designated visitor in the Procedural Care Waiting Lounge during their procedure. However, if the patient requires admission, visitation is not permitted during the patient’s hospital stay.

Pediatric patients and patients with altered mental status or communication difficulties may have 1 designated parent, guardian or significant other accompany them in the waiting and treatment areas. Special exceptions may be made by nursing unit managers or their designee based upon patient presentation or other needs, such as end-of-life care.

Labor & Delivery

1 designated visitor is allowed during the duration of a patient’s hospital stay.

Neonatal and Pediatric Units

1 designated visitor is allowed during the duration of a patient’s hospital stay.

Inpatient Units

At this time and until further notice, NO visitors will be allowed in our inpatient nursing units. 

To continue to provide the very best care for our patients while keeping their loved ones up to date on their condition, we’re putting in place a communication plan for families. This will also help eliminate frequent calls to our nurses, whose first priority is the bedside care of our patients. 

Pediatric patients and patients with altered mental status or communication difficulties may have 1 designated parent, guardian or significant other accompany them in the waiting and treatment areas. Special exceptions may be made by nursing unit managers or their designee based upon patient presentation or other needs, such as end-of-life care.

Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.